Frequently Asked Questions
On a day-to-day basis, our team is asked a wide range of questions. Below is a selection of the most common queries, along with helpful answers to guide you towards the right solution.
Can my mat be made to measure - Yes
We offer bespoke, made-to-measure matting systems in both PVC and aluminium.These can be manufactured for freestanding modules as well as matwell-ready units.Contact our team to discuss your exact sizing and configuration.
Will my product carry a warranty - Yes
Due to the wide range of systems, we supply, including different thicknesses, colours, and finishes, warranty periods typically range from 3 to 10 years
For precise warranty details on a specific product, please contact our team for confirmation.
Due to the wide range of systems, we supply, including different thicknesses, colours, and finishes, warranty periods typically range from 3 to 10 years
For precise warranty details on a specific product, please contact our team for confirmation.
How do I understand what the right product for my needs
Our website has been designed to guide you quickly to the correct product
Simple filters allow you to refine options by internal or external use, surface-mounted or matwell installation, and PVC or aluminium construction
For added confidence, our team is available to provide tailored guidance and recommend the most suitable solution for your project.
Our website has been designed to guide you quickly to the correct product
Simple filters allow you to refine options by internal or external use, surface-mounted or matwell installation, and PVC or aluminium construction
For added confidence, our team is available to provide tailored guidance and recommend the most suitable solution for your project.
What maintenance will the systems need
Regular maintenance will help ensure optimal performance and extend the lifespan of your matting system
Routine cleaning such as vacuuming or sweeping will remove loose dirt and debris
Periodic deep cleaning may be required depending on footfall and environment
Specific maintenance requirements can vary by product, so please contact our team for detailed guidance on your chosen system.
Regular maintenance will help ensure optimal performance and extend the lifespan of your matting system
Routine cleaning such as vacuuming or sweeping will remove loose dirt and debris
Periodic deep cleaning may be required depending on footfall and environment
Specific maintenance requirements can vary by product, so please contact our team for detailed guidance on your chosen system.
Are the systems environmentally conscious - Yes
Our PVC matting systems are recyclable at end of life and also contain recycled material content
Our SB+ system proudly carries BREEAM International accreditation, supporting sustainable building standards
All aluminium matting systems can also be fully recycled at end of life
When we remove and replace existing systems, all materials are recycled as standard
We recognise that transportation impacts a product’s carbon footprint, so our systems are manufactured in the UK to reduce environmental impact.
Our PVC matting systems are recyclable at end of life and also contain recycled material content
Our SB+ system proudly carries BREEAM International accreditation, supporting sustainable building standards
All aluminium matting systems can also be fully recycled at end of life
When we remove and replace existing systems, all materials are recycled as standard
We recognise that transportation impacts a product’s carbon footprint, so our systems are manufactured in the UK to reduce environmental impact.
Can Excel install my mat - Yes
We offer full installation services for both PVC and aluminium matting systems
Our installation service is available across the whole of the UK
Contact our team to arrange a site visit or installation support tailored to your project.
We offer full installation services for both PVC and aluminium matting systems
Our installation service is available across the whole of the UK
Contact our team to arrange a site visit or installation support tailored to your project.
What measurements do I need to obtain a quote
We keep the process simple to get you started quickly
For a budget quotation, we require the overall left-to-right width and front-to-back depth of the area
It is also helpful to know the required mat depth if this has already been specified
If you are unsure, our team can guide you through the measurement process to ensure accuracy and suitability.
We keep the process simple to get you started quickly
For a budget quotation, we require the overall left-to-right width and front-to-back depth of the area
It is also helpful to know the required mat depth if this has already been specified
If you are unsure, our team can guide you through the measurement process to ensure accuracy and suitability.