Double Tree By Hilton Hotels
Double Tree By Hilton Hotel Bristol
As part of the globally recognised Hilton portfolio the Double Tree Hotel Bristol represents a brand synonymous with quality, consistency and high standards across its hospitality environments. Maintaining this reputation requires attention to detail across every aspect of the customer experience including the presentation and performance of entrance areas.
Faced with ongoing operational challenges and a decline in the visual standard of their existing entrance matting the Hotel engaged Excel Matting to provide expert guidance and a tailored solution. The objective was to enhance the overall appearance of the entrances while addressing performance issues related to mat movement, cleanliness and the effective control of dirt and moisture entering the building.
Why is Entrance Matting Important for
Hotel
Entrance matting plays a vital role in trapping dirt, moisture, and debris from shoes, preventing them from being tracked into the hotel building. This helps in reducing the risk of slip and fall accidents and maintains the brand image and reputation.
The CHallenge
Double Tree By Hilton Hotel Bristol
The hotel required an enhanced entrance matting solution to support two primary access points, both of which experience consistent, high levels of foot traffic. Previously, the entrances were fitted with wash and return matting however this approach presented several operational and aesthetic challenges. Movement of the mats within the entrance areas created potential safety concerns, while their overall performance fell short in effectively controlling the ingress of dirt and moisture into the building.
In addition to these functional limitations, the existing system did not align with the premium, professional image expected of the Hilton brand. As a result, there was a clear need for a more robust, secure and high performing matting solution that could deliver improved stability, superior dirt and moisture control and a refined high quality appearance befitting a leading hospitality environment.
The Solution
High-Performance Entrance Matting SB+
To address the hotels challenges , Excel Mattings SB+ system was specified as a long term high performance solution across both entrance areas. A detailed cost comparison highlighted the clear lifecycle advantages of the SB+ system when measured against the ongoing expense and limitations associated with wash and return matting services, demonstrating improved durability, consistent performance and reduced operational costs over time.
In addition the transition to a fixed entrance matting system delivers a measurable reduction in environmental impact. By eliminating the continuous transportation, industrial laundering and replacement cycle inherent to wash and return services. The SB+ system contributes to lower carbon emissions, reduced water and energy consumption and decreased material waste over the product’s lifespan. This supports a more sustainable approach to facility management without compromising performance.
The solution was further enhanced through the introduction of a secondary external matting zone, positioned within a covered area to provide an additional level of defence against dirt and moisture prior to entry into the building. This two-stage approach significantly improves the overall effectiveness of the system in maintaining internal floor cleanliness.
Product samples were supplied during the specification stage, allowing stakeholders to assess both performance characteristics and visual suitability. Reference installations from previously completed projects further demonstrated the systems proven track record within comparable high profile environments reinforcing confidence in the decision to implement a robust, fixed matting solution aligned with the Hilton brand standard.
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PERFORMANCE BENEFITS
Engineered surface design actively removes dirt and debris at the point of entry
Heavy duty absorbent carpet inserts effectively capture and retain moisture, protecting interior floor finishes
Certified slip resistance enhances on-site safety and reduces the risk of slips in wet conditions
Simple installation process: roll out, cut to fit and loose lay or adhere as required
Cost and environmentally efficient over previous system
Maintains a clean, consistent and professional appearance across the entrance area
Delivers long-term durability and performance in demanding high-traffic environments
Surface mounted option with additional ramped edge
Made to measure -
PRODUCT SPECIFIED
Product Name: Front Runner SB+
Insert Type: Scrape / Brush Combination
High moisture absorption via carpet inserts Zeno 600 series ECONYL® regenerated nylon
Phthalate free
Fire Rating: EN ISO 13501‑1: Cfl‑s1
Slip Resistance
DIN 51130: R11, V10 ASTM E303 dry/wet 74–95 / 61–74
Colours / Finishes: Black With Black 608 Carpet Inserts with additional ramped edge
Installation Type: Supplied complete with edging for loose lay to reception area
Manufactured in the UK
PVC
FRONTRUNNER SB +
Frontrunner SB+ - The Solid-Backed Matting for Maximum Moisture Removal
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